Return Policy
Need to request a return?
Contact MechanicSupplyCo before returning equipment. Our team will review the order, product and circumstances involved and provide the appropriate next steps.
Do not send equipment back before contacting us.
Include your order and product information.
We review the product and circumstances involved.
Our team provides the applicable instructions.
Requesting a Return
Products should not be returned without first contacting MechanicSupplyCo.
Please provide your order information, the product involved and the reason for the request so our support team can review the situation.
Refund Requests
Refund requests are reviewed based on the order, product and circumstances involved. Contact our support team so we can review your request and provide the applicable next steps.
Damaged or Missing Items
If an order arrives damaged, incomplete or with another delivery issue, contact MechanicSupplyCo as soon as possible.
Please include your order information and a description of the issue. Photos of the equipment, packaging or visible damage may help our team review the situation.
Order Changes & Cancellations
Contact us as soon as possible if you need to request a change or cancellation.
Because orders can move into processing or shipment quickly, changes and cancellations cannot be guaranteed after an order has been submitted.
Need help with a return or refund?
Have your order information ready and contact our support team.